The UAE’s largest bank and one of the world’s largest and safest financial institutions is growing its global presence. As a result of FAB’s international expansion, we’re looking to attract and retain the best talent, from Egypt to Hong Kong, from Sao Paulo to Geneva and everywhere in between. We recognize the difference our people bring to the business and #growstronger together.
Inspire a positive work environment and help champion quality, innovation, teamwork and service to business. Direct and manage all information technology needs for the business from preparing the IT plans, evaluating systems, to overseeing installation of the systems, to ensure cost effective IT support.
Govern day-to-day operations of the country IT to achieve timely, accurate, and uninterrupted delivery of IT services.
Is accountable to coordinate with Head Office team and manage overall operation of the Information Technology infrastructure & applications or communications (voice and data).
The role provides a vision of how technology is applied within the regional office. The key areas include developing technology roadmaps, IT operations, vendor management, regulatory compliance and business relationship management.
Prepare the plan of IT activities to ensure continued IT support for the Bank’s strategic plans in the region.
Provide leadership role in the design and implementation of the IT systems and architectures for better performance and high availability.
Together with the Head – IT International, Subsidiaries & Strategic Projects and Head office management, provide direction on the use of emerging technologies for IT systems in the branch.
Evaluate the IT systems against business needs, both present and future, and recommend cost effective viable solutions.
Provide technical guidance and support to local business units to ensure smooth functioning of IT operations at the international branch
Develop plans for migration of technologies to support necessary future directions.
Plan, prepare and monitor the IT Budget in line with the business strategy.
Work with the regional compliance manager, business management and Head office teams to understand, analyse, articulate and address the local regulatory/compliance requirements.
Review Group IT policies and provide country specific documentation to address the local regulatory and business requirements
Adopt and adapt Group IT Processes and standards to address the business needs
In coordination with the Head Office teams, manage and deliver the regulatory, audit, governance and risk related initiatives in the region.
Regularly report to the Head Office the key risks, major incidents, key changes, audit observations status, regulatory compliance and policy requirements.
Work with various stakeholders in the region and HO and set priorities to the implementation and roll out of IT Services in the region.
Provide recommendations on sourcing decisions impacting IT Services.
Act as the main escalation point within ITD for risks and issues concerning the local IT Services.
Monitor the efficiency of service provided by the vendors and initiate appropriate actions.
Works closely with Head Office personnel in identifying, evaluating, and selecting specific services to support the business plans.
Regularly monitor and report the KPIs of IT Services to ensure alignment with SLAs and minimize deviations.
Responsible for vendor Management & Asset Management in the country.
Provide management and direction for the local IT Team including setting priorities, coordinating work efforts, and reporting to Group.
Review the status of projects impacting the region and provide recommendations.
Provide technical support and consultancy, when required.
QUALIFICATIONS & EXPERIENCE:
Bachelor’s degree in Computer Science or related discipline.
ITIL certification – Foundation minimum
Microsoft Certified: Azure Administrator Associate (AZ-103) – preferred
Microsoft Certified Solution Associate – preferred
AWS Certified – preferred
Experience of at least 10-12 years in information technology and service management,
Extensive skills in IT infrastructure management and IT risk management
Strong knowledge of contracting, negotiation, organization development, change management, technology trends, service management and strategic planning.
Extensive knowledge of automated systems including software, hardware, telecommunications and in particular, information technology architecture in a banking environment
Hands on Experience with Virtualized Environment (Hyper V / Citrix / VMware ).
Hands on Experience on Patch and Vulnerability management Solution (SCCM/ DSM / Languard).
Technical experience of managing a core banking and payment system.
Excellent oral and written communication skills and well versed in English language as well.
Very strong conceptual, analytical judgment and communication abilities are critical.
Previous leadership, management and supervisory experience.
Project management skills and experience.
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Job poster profile
Corporate Human Resources – Talent Acquisition