Manager, Operations 38 views

We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge.

The Impact You Can Create At CHANEL:

Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management
Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency
Lead all operationally aligned staff, coaching and inspiring the team to deliver flawlessly
Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team
Leading a team through various projects and taking initiative
Managing a budget and forecasting expenditures for a multi-faceted Boutique

You Are Energized By:

The history and heritage of The House of CHANEL
Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment
Building collaborative partnerships and relationships
People leadership and development
Fostering a meaningful client experience centered around inclusion and connection
Being comfortable in the middle of complexity and ambiguity
Creativity and innovation by testing, learning and taking new risks

Position

Requirements:

Minimum 5 years of related experience
Bachelor’s degree (preferred)
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends and some holidays

Only candidates can apply for this job.

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